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 Faculty ServicesInformation Technology is responsible for the implementation and support of all voice, data, multi-media and instructional technology support services within Trent University, excepting student residence services. Trent faculty accounts provide you access to the TrentNet network, Home and Shared drives with nightly backups, lecture facilities, Groupwise email, myTrent, University licensed software through the Application Explorer. All faculty accounts must be validated by Human Resources, The Department of Research or The Dean's Office. Email lists to all enrolled students are rebuilt nightly on a class by class basis. Addressing is in the following format: psyc-501h-a@trentu.ca. Where 'h' indicates a half course and 'a' refers to section designation (all classes with only one section are 'a' by default). Oshawa class addresses look like ''psyc-501h-a-osh@trentu.ca''. The total cost of a computer goes well beyond the initial purchase and extends throughout the entire life cycle of the computer to include all support and maintenance activity for its 4 year lifespan. In order to minimize the cost of support and maintenance of Trent University Computer Systems, IT specifies a standard computer system configuration designed to allow the use of a common software image across all of our computers, which greatly simplifies the ongoing management and support of those computers through the network. Computers ordered through our hardware vendor come pre-imaged and ready to login to the network. Trent University provides a Novell GroupWise account.
The GroupWise client combines your messaging, scheduling, and calendaring requirements into one program.
GroupWise WebAccess offers the ability to access GroupWise anytime, anywhere. Faculty can access their email on or off campus, by logging into myTrent and selecting the email tab. Online course content is delivered through the LearningSystem. Logging on to the LearningSystem is integrated through myTrent. The LearningSystem encourages student interaction, small-group work, and peer knowledge sharing. It also enhances student’s critical thinking skills using interactive tools. Courses are designed to leverage student participation, communication, and collaboration. Instruction Guides for My Learning System can be found here. Panopto The IT department manages a lecture capture platform called Panopto Webcast. Content that has been recorded using this can be viewed, via the Tools tab and selecting WebCast in the Trent portal. The Panopto equipment has been installed in selected lecture theatres to allow lectures to be captured easily. The current rooms with this technology include Wenjack Theatre, Science Complex Lecture Hall, OC 203, Oshawa Room 121.The recordings can be viewed in a number of ways, via the website, via an audio or video podcast, or downloaded and put on a data CD or DVD to be viewed 'offline'.
The University offers different service options for connecting to the campus network and Internet. TrentNet TrentNet is the university's full-service local area campus network providing secure authenticated access to the Internet and Novell file/print sharing services. This includes access to your private home directory (H: drive) and shared directory (S: drive), as well as access to a suite of managed software applications available through your desktop, by accessing the Application Explorer. Users may access this network on campus provided they are using a Trent owned/imaged PC connected to a TrentNet data jack. airTrent is a wireless network service designed to provide the Trent community with Internet access from public and common areas on campus including, but not limited to, Bata library, College dining areas. airTrent offers a browser-based on-campus connection to existing services such as TOPCAT, myTrent, MyFiles, Groupwise, iPrint. To access this service you must authenticate (login) with your Trent username and password. Users will need a wireless adapter in their laptop which is WPA2 compliant. wiredTrent wiredTrent is an internet service for users who wish to connect their personal laptops from identified wiredTrent data jacks. wiredTrent provides a browser-based connection to existing on-campus services including, but not limited to, TOPCAT, myTrent, myFiles, Groupwise . Users accessing this service must authenticate (login) with their Trent user name and password. Additional options may be available on a case by case basis. Every effort is made to provide Trent faculty with a standardized classroom interface. Each classroom that has a standard or smart install will have a Trent imaged PC for network login. Networked departmental printers can be accessed through Novell iPrint by all Faculty using TrentNet imaged machines. Trent has a campus agreement with Microsoft including the use of the Office Suite. Software for which Trent has "Work at Home" rights can be booked out by logging into myTrent, go to resources and under Forms, select Media Services Equipment Request. Software Evaluation Submission Schedule (for software to be evaluated for inclusion in the student computer labs) Submission deadlines depend upon Academic session Start Dates
Software Licensing/Procurement Complete: (3 weeks post request date) Requests should be followed by media, as well as copies of the license agreement(s). This schedule will assist in a smooth transition throughout the school year and assure the software has been tested and, if compatible, made available in the appropriate locations. Click to Submit a software evaluation request. Trent has their own VOIP (Voice Over IP) server to provide phone service to the Trent community. Phones are provided for use in all offices, labs, and equipped classrooms. For an overview of service levels, voicemail and phone operating instructions click the Telecom link. Trent IT has commissioned "WebSpace", a world-wide-web service that provides you with a place to host your "Professional Web Page". MyWebSpace is intended to provide every user of TrentNet (Trent's Computer Network) with their own web space on the Internet. MyWebSpace is an integrated part of your "H" drive on TrentNet.
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