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myLearningSystem Instructor Login Failure Report Form

When you enter a myLearningSystem (WebCT) course you will be prompted for a login name (also referred to as "username") and password to login to the course.

Note: login names and passwords are case-sensitive!

Each instructor has a unique login name, identical to their TrentNet/email username (their email address minus the '@trentu.ca' part), and an initial password also equal to their TrentNet/email password.

The following form will allow you to contact the eLearning Administrator regarding your problem. Before you fill the form, please make sure of the following:

  1. The username and password you are using are valid. You should be able to login to your TrentNet/Groupwise account with the same login information.
  2. Because usernames and passwords are case-sensitive, check that when entering them the 'Caps Lock' key on your keyboard is OFF and, if using the number keypad on the right of the keyboard ensure that 'Num Lock' is ON.
  3. Otherwise fill the form below to contact the eLearning Administrator:


Name *
Trent E-mail *
myLearningSystem Course(s)*
Role in this Course * Instructor Teaching Assistant
(students, please use the student "Cannot Login" page)
If Teaching Assistant, please
provide name of Instructor(s)


*Required

 

Please expect 24 hour Monday to Friday response on this form.



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