Username and Password

To be able to login to myLearningSystem you will need a username and password. Your username will be identical to your Trent email address excluding the @trentu.ca part. For example the user johndoe@trentu.ca will have a username of johndoe. Your password will be identical to your TrentNet/email/network password.

If you cannot login to myLearningSystem, it is likely because you have not requested a myLearningSystem course in the past. Please contact the eLearning Administrator using the hyperlink at the bottom of this page or submit a myLearningsystem (WebCT) Course Request.

If you are having problems with your username and password, please contact the Technical Support Centre (aka Helpdesk) x1010 () to have the problem investigated.

Security

It is very important to keep your password secure, to avoid unauthorized access to your account. Here is some advice:

• Remember to always logout when done using myLearningSystem.
• Never allow another person to obtain or use your password.
• It is recommended that you change your password periodically using the 'How do I change my password' article in the I.T. FAQ (Frequently Asked Questions list).
• If ever you have reasonable grounds for suspecting that theft of your password has occurred, change it. If you suspect that malicious misuse of your password has occurred and has resulted in damage to your myLearningSystem files, contact the Technical Support Centre at as soon as possible, and change your password to prevent further damage.